MEMBERSHIP FAQ

Questions about membership? We have answers!

FREQUENTLY ASKED QUESTIONS

 

General Membership Questions


(Click to expand)

When is my membership active and when does it expire?

Is my membership transferable?

How do I make changes (address change, name changes, adding on people, etc.) on my membership?

Is a membership tax deductible?

I’m not receiving emails from the zoo, what do I do?

 

Buying a Membership


(Click to expand)

What are my membership options?

What is a Flexible Guest?

What are the benefits that a membership includes?

Can I apply my day admission ticket towards a membership purchase?

I have a nanny. What’s the best membership for me?

I have a promo code, where do I enter it?

 

Gift Membership


(Click to expand)

Should I buy a gift membership or a gift card?

Can I renew a gift membership online?

What information do I need to purchase/renew a gift membership?

Do I have to create an online account to purchase a gift membership?

How will the gift recipient be notified?

I have a promo code, where do I enter it?

 

Coming to the Zoo


(Click to expand)

I purchased a Family Passport/Conservation Partner membership online or over the phone, where do I get my extra benefits?

Can a nanny or guest bring my children to the zoo without me?

Where is the membership desk located?

What does the animal feeding/experience passes in Family Passport and Conservation Partner cover?

 

Events for Members


(Click to expand)

Do members get discounts on zoo events?

Are there any "Member Only" events?

How do I receive member discounts or ZooTunes pre-sale tickets?

Our Mission

Woodland Park Zoo saves wildlife and inspires everyone to make conservation a priority in their lives.

Land Acknowledgment

Woodland Park Zoo recognizes that these are the lands of the Tribal signatories of the Treaty of Point Elliott. We acknowledge their stewardship of this place continues to this day and that it is our responsibility to join them to restore the relationship with the living world around us.


5500 Phinney Ave. N., Seattle, WA 98103   |  206.548.2500  |   zooinfo@zoo.org


Association of Zoos & Aquariums
Seattle Parks & Recreation
Humane Certification