Mobility Equipment Rentals

Mobility equipment including wheelchairs and ECV scooters will be available to rent at the Guest Services locations inside the West Entrance and near the ZooStore at the South Entrance. These items will be thoroughly cleaned between rentals for your safety.

*Recipients of EBT/Washington Quest, WIC assistance, and foster and kinship families can receive a 50% discount on wheelchair rentals. Must present verification such as EBT/Washington Quest card, WIC voucher/card or appointment folder, DCYF caregiver authorization form, or foster caregiver ID card or license certificate.

**Conditions: Must leave $200 refundable deposit and valid driver’s license; 18 years and older, or 16 years with parent/guardian permission; 400-pound weight limit.

 

Food & Drink

Food service and grab-and-go options are available throughout the zoo during regular zoo hours. All of our dining options at the zoo are cashless for the safety of our guests and staff. The following payment options will still be accepted: credit, debit, Apple Pay and Samsung Pay.

To serve guests that prefer to use cash, we will have a Cash to Card Kiosk available June 6, 2022 inside 1899 Grove. A “Cash to Card Kiosk” is a system where guests can enter up to $1,000 USD cash to receive a prepaid debit card to pay for their snacks or meals or to use off zoo grounds anywhere Mastercard/Visa debit is accepted. This service is free to use.

Mobile Ordering Now Available

All food & beverage locations will now offer mobile ordering. Signs with QR codes will be stationed at the entrance gate and food locations to scan using your phone which will direct you to the mobile ordering system. Non-mobile orders are still permitted at food and beverage locations.