Service Animals

Woodland Park Zoo is responsible for the health and well-being of all of its animals, including many sensitive species. Therefore, there are additional steps to bringing fully-trained service animals on grounds.

Please read the service animal guidelines thoroughly before your visit.

When you arrive, we require that you and your service animal check in at either the Membership Office at the West Entrance, or Ticket windows 3 or 4 at the South Entrance.

Aides, Attendants and Interpreters

One-to-one aides or attendants of guests with disabilities receive complimentary admission with the exception of ticketed events, such as ZooTunes. This includes family members or friends who are serving as an interpreter for Deaf guests or as a guide for blind guests. Please let the ticket office know that you are visiting with a one-to-one attendant to receive their free admission.

If you or a member of your party would like to request a certified interpreter please fill out this form.

Bathrooms

All bathrooms at Woodland Park Zoo have an accessible stall. Family/all gender restrooms are available at several locations, as indicated on the Accessibility Map.

If you or someone in your party are in need of an adult-sized sanitary space for changing or medical needs, please visit Guest Services near the South Entrance or West Entrance. They have a private space with a medical bench that you are welcome to use.

Sensory Considerations

NOTE: These written and visual resources do not reflect the temporary changes to flow and closures, but may still be useful to guests for planning. Zoomazium is closed until further notice.

This Sensory Map will guide guests with different sensory needs to a variety of locations around the zoo where they can relax, romp or explore.

Before your visit, use the Whole Zoo Social Story as a helpful guide to familiarize yourself and your child with what you can expect from a visit to Woodland Park Zoo. You may also want to read the Zoomazium Social Story if you plan on spending part of your visit in Zoomazium.

Mobility Equipment Rentals

Guests can rent mobility equipment at Guest Services near the South or West Entrances. Equipment is available on a first-come first-served basis; we apologize that we are unable to accept reservations.

Guests must provide an ID card and payment for the following prices:

• Wagon $11.00
• Single stroller $8.00
• Double stroller $10.00
• Wheelchair, non-electric, $10*
• Electric mobility scooter or ECV, $25**

*Recipients of EBT/Washington Quest, WIC assistance, and foster and kinship families can receive a 50% discount on wheelchair rentals. Must present verification such as EBT/Washington Quest card, WIC voucher/card or appointment folder, DCYF caregiver authorization form, or foster caregiver ID card or license certificate.

**Conditions: Must leave $200 refundable deposit and valid driver’s license; 18 years and older, or 16 years with parent/guardian permission; 400-pound weight limit.