FREQUENTLY ASKED QUESTIONS

Tickets | Parking, Access and Entry | Refreshments

 

Tickets

How do I purchase tickets?

Tickets can be purchased online at www.zoo.org/wildlights beginning Nov. 3, 2014. Tickets may also be purchased at zoo gates during regular zoo hours if not sold out. During WildLights hours, tickets may be purchased at the West Entrance only. Guests are encouraged to purchase tickets online to ensure admission and avoid lines. 

 

Will an admission discount be offered for active, retired, and veteran U.S. military and their families, seniors and people with physical disabilities?

No. Since WildLights is a special fundraiser event, an admission discount will not apply.

 

Are online tickets purchased for WildLights redeemable for any evening?

Tickets purchased online or at zoo gates for WildLights will be sold on a general admission basis and can be redeemed on any single evening.

 

Do members get a discount?

Members receive a $2 discount off adult tickets for purchases made through Dec. 12, 2014. Discounted tickets may be used on any night of the event. Members can receive this discount online through the special membership link that will be emailed to them, or at a ticket window with a valid membership card.

 

  

What if it rains? Are there ticket refunds?

Sorry, WildLights is a rain or shine event—there will be no ticket refunds. Tickets purchased online can be used on other evenings, however, with members and corporate discount guests restricted to Sunday through Wednesday evenings.

 

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Parking, Access and Entry

Will guests need to pay for parking?

To help reduce overflow parking in the surrounding neighborhoods, parking will be free this year. The north, inner north and northwest lot will open nightly; the southwest, south and lower Woodland lots will open as needed.

 

Will both gates be open for entry to WildLights?

Entry to the event will be through the West Entrance only on Phinney Ave. N. between N. 55th & N. 56th Sts. or off N. 59th St. & Phinney Ave. N.>

 

How will guests parking in the south lot or lower Woodland Park get to the West Entrance?

Free shuttles from the south parking lot to the inner north parking lot at the West Entrance will be scheduled as necessary. Service will not be provided from lower Woodland.

 

Will shuttle service be provided from any Park & Rides?

Unfortunately, the zoo cannot afford the cost of providing shuttle service from any Park & Ride locations. However, we do encourage guests to consider taking the bus or carpooling. For bus service, visit www.metro.kingcounty.gov. Metro Route #5 provides direct service to and from the zoo’s West Entrance.

 

If you’re already visiting the zoo, can you remain on grounds for WildLights?

Sorry, but WildLights is an after-hours ticketed event. The zoo closes at 4:00 p.m. during the winter and visitors will be cleared off grounds before the West Entrance re-opens at 5:30 for the event.

 

Will strollers be permitted at WildLights?

Yes, strollers will be allowed along the open pathways for the event, with the exception of the indoor Jungle Lights and Snowmazium due to limited space.

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Refreshments 

Will food be available for purchase?

Festive snacks will be available for purchase at the Pacific Blue Chowder House where covered seating will be provided and at food kiosks dispersed throughout the pathways. The Rain Forest Food Pavilion will be closed during WildLights for group events and holiday parties. 

 

Can visitors bring their own food to WildLights?

Yes, like ZooTunes concerts or a daytime visit to the zoo, visitors are permitted to bring their own food to WildLights. Outside alcohol is prohibited.

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