FREQUENTLY ASKED QUESTIONS
Tickets | Event Activities and Refreshments | Event Entry and Parking
Tickets
Are online tickets purchased to WildLights redeemable for any evening?
Tickets purchased online for WildLights, November 23 - December 13, will be sold on a general admission basis and will be redeemable on any evening during that time period.
Guests wishing to attend WildLights from December 14 - January 1 must purchase tickets for a specific evening. Tickets for these nights will be sold on a limited, first-come, first-served basis.
Can I purchase tickets at the zoo gates?
Limited tickets may be available at the zoo’s West Entrance during the run of WildLights, good only on the night purchased. Guests are encouraged to purchase tickets online to ensure admission and avoid lines.
What if it rains? Are there ticket refunds?
Sorry, WildLights will be a rain or shine event ‒ there will be no ticket refunds.
Do members get a discount?
Members are invited to attend three exclusive members-only nights (November 19, 20 and 21) for the flat rate of $6.50 per person for all ages, a discount off of the regular adult admission price. Because WildLights is an after-hours ticketed event designed to raise funds for our world-class animal care and zoo operations, we are not offering a discount to members.
Will an admission discount be offered for active, retired, and veteran U.S. military and their families, seniors or people with physical disabilities?
No, since WildLights is a special fundraiser event, an admission discount will not apply.
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Event Activities and Refreshments
Will any of the animal exhibits be open during WildLights?
Since this is an evening event, our animals will be asleep. However, the Day Exhibit will remain open where guests may enjoy the indoor showcase of reptiles and amphibians.
The zoo also will be hosting a special display of reindeer for WildLights. Reindeer will be available for viewing in the Picnic Shelter near the Historic Carousel. The reindeer will be on view during WildLights hours only.
Will other activities be offered in addition to the lights display?
Yes, we will have a pair of reindeer making a special visit just for WildLights. The Historic Carousel will be magically lit for rides ($2 fee). Zoomazium will transform into Snowmazium, open for winter family fun and snowy stories with an animal twist. Story time nightly at 6:00 and 8:30 p.m.
On most nights, carolers will stroll the grounds singing the joy of the season with traditional and contemporary holiday favorites. See the Activities page for a schedule of appearances.
Additionally, festive snacks will be available for purchase in the Rain Forest Food Pavilion and at food kiosks dispersed throughout the pathways. On select nights, the Rain Forest Food Pavilion may be closed for group events and holiday parties. However, satellite kiosks should provide ample snacks for zoo guests.
Can I bring my own food to WildLights?
Yes, visitors are permitted to bring their own food to WildLights. Outside alcohol is prohibited.
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Event Entry and Parking
Will I need to pay for parking?
To help reduce overflow parking in the surrounding neighborhoods, parking will be free in zoo lots Monday to Thursday evenings. Parking in the lots will cost $5.25 Friday to Sunday evenings, but may be limited.
Will both zoo entrances be open for entry to WildLights?
Entry to the event will be through the West Entrance only on Phinney Ave. N. between N. 55th & N. 56th Sts. or off N. 59th St. & Phinney Ave. N.
If I park in the south lot or lower Woodland Park, how will I get to the West Entrance?
A free shuttle will be provided each night of WildLights, running from the lower Woodland Park parking lot, making a stop at the zoo's south parking lot (at N. 50th Street and Fremont Ave. N.) and continuing on to the zoo's inner north parking lot nearest the West Entrance. The shuttle will run from 5:15-9:15 p.m. nightly, approximately every 20 minutes. The last pick-up will be at 9:00 p.m. at the inner north parking lot.
If I’m already visiting the zoo, can I remain on zoo grounds for WildLights?
Sorry, but WildLights is an after-hours ticketed event. The zoo closes at 4:00 p.m. during the winter and visitors will be cleared off grounds before the West Entrance re-opens at 5:30 for the event.
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