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Employment Opportunities

Employment Opportunities at Woodland Park Zoo

Position Title:
Cashier - ZooStore

Department:
Guest Services

Reports to:
Cashier Supervisor - ZooStore

FLSA Status:
Non-exempt/Hourly

Pay Rate:
$9.00/hour

Posting:
Applications are now being accepted for Cashier in the Guest Services Department at the Woodland Park Zoo in Seattle. There are full-time and part-time, seasonal, non-benefited positions to be filled at this time.

Summary:
Receives payments from customers or employees in return for goods or services, and provides high quality service.

Essential Duties and Responsibilities: include the following:

  • Perform day-to-day operations of the unit such as selling merchandise, operating the cash register, handling various types of payments, closing and opening of tills, completing daily closing and opening paperwork.
  • Provide guest excellent customer service in person and on the phone.
  • Greet and assist guest at the store including all satellite locations.
  • Rectify guest complaints and issues or passes to appropriate supervisor/manager.
  • Sets-up, operates, cleans, organizes, stocks merchandise, closing and securing at the end of business day various satellite stores.
  • Promote Dollar for Conservation program.
  • Gives cash refunds or issues credit memorandums to customers for returned merchandise.
  • Provides information and assistance to the public in person or on the phone including but not limited to: zoo hours, store merchandise, special events, directions, lost items, admission prices, restrooms and food establishment locations, exhibits and animal collection.
  • Clean, stock inventory, and straighten store throughout the day.
  • Promote the Woodland Park Zoo and its mission.
  • Perform other duties as assigned.

Qualifications:

  • Posses a professional, customer service-oriented demeanor.
  • Able to work well under pressure, and to learn and adapt quickly in a fast-paced and changing environment.
  • Enjoy working with the public and serving a diverse population.
  • Able to work successfully as a team member and independently.
  • Provide high quality customer service to a variety of customers.
  • Ability to work a non-standard/flexible schedule, which may include weekends, evenings and holidays.
  • Proficient cash handling skills.
  • Demonstrated reliability and punctuality.
  • Strong communication and interpersonal skills.
  • Minimum of 18 years of age.
  • Commitment to the mission of the zoo and the institution’s Core Values.

Education/Experience:
High school diploma or general education degree (GED); or up to one month related experience or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:
Valid Washington Driver’s License preferred.

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

Work Environment:
While performing the duties of this job, the employee is occasionally exposed to high, precarious places while merchandising store and outside weather conditions while walking between store locations on-site at the zoo. Employees may also be exposed to outside weather conditions if they are assigned to the satellite store. The noise level in the work environment is usually moderate to loud, depending on the animals and the size/noise of the crowds.

How To Apply:

Woodland Park Zoo is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.

<No Phone Calls Please>

Our Application for Employment is available below in two formats:

  • Online
    Fill out the online application (which allows you to attach your cover letter and resume) and submit electronically.

  • Portable Document Format
    Print and send the application along with a Cover Letter and Resume via U.S. mail or fax. If you experience difficulty downloading the PDF document you can obtain the necessary software (Adobe Acrobat Reader) here.

Attn: Cashier - ZooStore
Fax: 206-548-1538
Email: hr@zoo.org

US Mail:
Human Resources        
Woodland Park Zoo
601 North 59th Street
Seattle, WA 98103

Application Deadline: Ongoing interviews and hiring - apply now!


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