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Position
Title:
Cashier
- ZooStore
Department:
Guest Services
Reports
to:
Cashier Supervisor - ZooStore
FLSA
Status:
Non-exempt/Hourly
Pay
Rate:
$9.00/hour
Posting:
Applications are now being accepted for Cashier in
the Guest Services Department at the Woodland Park Zoo in Seattle.
There are full-time and part-time, seasonal, non-benefited
positions to be filled at this time.
Summary:
Receives payments from customers or employees in return
for goods or services, and provides high quality service.
Essential
Duties and Responsibilities: include the
following:
- Perform
day-to-day operations of the unit such as selling merchandise,
operating the cash register, handling various types of
payments, closing and opening of tills, completing daily
closing and opening paperwork.
- Provide
guest excellent customer service in person and on the phone.
- Greet
and assist guest at the store including all satellite locations.
- Rectify
guest complaints and issues or passes to appropriate supervisor/manager.
- Sets-up,
operates, cleans, organizes, stocks merchandise, closing
and securing at the end of business day various satellite
stores.
- Promote
Dollar for Conservation program.
- Gives
cash refunds or issues credit memorandums to customers
for returned merchandise.
- Provides
information and assistance to the public in person or on
the phone including but not limited to: zoo
hours, store merchandise, special events, directions, lost
items, admission prices, restrooms and food establishment
locations, exhibits and animal collection.
- Clean,
stock inventory, and straighten store throughout the day.
- Promote
the Woodland Park Zoo and its mission.
- Perform
other duties as assigned.
Qualifications:
- Posses
a professional, customer service-oriented demeanor.
- Able
to work well under pressure, and to learn and adapt quickly
in a fast-paced and changing environment.
- Enjoy
working with the public and serving a diverse population.
- Able
to work successfully as a team member and independently.
- Provide
high quality customer service to a variety of customers.
- Ability
to work a non-standard/flexible schedule, which may include
weekends, evenings and holidays.
- Proficient
cash handling skills.
- Demonstrated
reliability and punctuality.
- Strong
communication and interpersonal skills.
- Minimum
of 18 years of age.
- Commitment
to the mission of the zoo and the institution’s Core
Values.
Education/Experience:
High school diploma or general education degree (GED); or up to one month related
experience or training; or equivalent combination of education and experience. Certificates,
Licenses, Registrations:
Valid Washington Driver’s License preferred.
Physical
Demands:
While performing the duties of this job, the employee is regularly required to
talk or hear. The employee frequently is required to stand; walk; use hands to
finger, handle, or feel; and reach with hands and arms. The employee is occasionally
required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee
must regularly lift and/or move up to 10 pounds, frequently lift and/or move
up to 35 pounds, and occasionally lift and/or move up to 50 pounds. Specific
vision abilities required by this job include close vision. Work
Environment:
While performing the duties of this job, the employee is occasionally exposed
to high, precarious places while merchandising store and outside weather conditions
while walking between store locations on-site at the zoo. Employees may also
be exposed to outside weather conditions if they are assigned to the satellite
store. The noise level in the work environment is usually moderate to loud, depending
on the animals and the size/noise of the crowds. How
To Apply:
Woodland
Park Zoo is an equal opportunity employer, dedicated to a
policy of non-discrimination in employment on any basis including
race, color, age, sex, religion, national origin, disability,
veteran’s status, sexual orientation, or gender identity/expression.
<No Phone Calls Please>
Our
Application for Employment is available below in
two formats:
- Online
Fill out the online application (which allows you to attach your cover letter
and resume) and submit electronically.
- Portable
Document Format
Print and send the application along with a Cover Letter and Resume via U.S.
mail or fax. If you experience difficulty downloading the PDF document you
can obtain the necessary software (Adobe Acrobat Reader) here.
Attn: Cashier
- ZooStore
Fax: 206-548-1538
Email: hr@zoo.org
US Mail:
Human Resources
Woodland Park Zoo
601 North 59th Street
Seattle, WA 98103
Application
Deadline: Ongoing
interviews and hiring - apply now!
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